This page describes the legal notices which applies to any user visiting the website. By consulting it, you unreservedly agree to respect them. The legal notices can be modified at any time and without notice, we encourage you to consult them regularly. 

This website was updated in March 2023, ref. INS-WEB-2204-V1.



Client: any professional or natural person capable within the meaning of articles 1123 and following of the Civil Code, or legal person, who visits the Site subject of these legal notices.

Content: All the elements constituting the information present on the Site, in particular texts – images – videos.

Benefits and Services: TECHNI-PHARMA provides Customers with this Content.

Client information: Hereinafter referred to as “Information” which corresponds to all the personal data likely to be held by TECHNI-PHARMA for the management of the customer relationship and for the purposes of analysis and statistics.

User: Internet user connecting, using this site.

Personal information: “Information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies” (article 4 of law n° 78-17 of January 6, 1978).

The terms “personal data”, “data subject”, “subcontractor” and “sensitive data” have the meaning defined by the General Data Protection Regulations (RGPD: n° 2016-679).

1 – Presentation of the website

Under Article 6 of Law No. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the website are informed of the identity of the different stakeholders in the context of its implementation and monitoring:


Contact details :

Publication Manager: Hoa NGO TRONG – cm.am1720794213rahp-1720794213inhce1720794213t@ser1720794213iotar1720794213obal1720794213

Host: OVH, 2 rue Kellermann, 59100 Roubaix 1007 –

Data Protection Officer: Hoa NGO TRONG – cm.am1720794213rahp-1720794213inhce1720794213t@ser1720794213iotar1720794213obal1720794213

Guarantees: our AXA Professional Civil Liability guarantee (contract number: 6961762804)

Regulations: TECHNI-PHARMA carries out its activity in application of the provisions of the GMPi, GDPii, GVPiii, GCPiv, the Charter for Information by Canvassing or Prospecting aimed at the promotion of medicinal products, the French and Monegasque Codes of Public Health, European Directives, ICH Guidelines, LEEM DDP and internal (procedures and Quality Manual) and external (Standards) Quality documents.

i Good Manufacturing Practices
ii Good Distribution Practices
iii Good Pharmacovigilance Practices
iv Good Clinical Practices

For any complaints, please send a letter to TECHNI-PHARMA, Service Réclamation, 7 rue de l’Industrie, BP 717, 98014 MONACO CEDEX.

NB: If you are not satisfied with the answer, you can appeal to the Commission for the Control of Personal Information of the Principality of Monaco (

2 – General conditions of use of the website and the services offered

The Website constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations.

The Client may not in any way reuse, transfer or exploit for his own account all or part of the elements or works of the Website.

Use of the site implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, users of the site are therefore invited to consult them on a regular basis.

This website is normally accessible to users at any time. Interruption due to technical maintenance may however be decided by TECHNI-PHARMA, which will then endeavor to communicate to users before the dates and times of the intervention.

The website is updated regularly by TECHNI-PHARMA.

3 – Description of the services provided.

The purpose of the website is to provide information concerning all of the company’s activities.

TECHNI-PHARMA strives to provide the website with information that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the update, whether by itself or by the third party partners who provide it with this information.

All the information indicated on the site is given as an indication, and is likely to evolve. Furthermore, the information on the website is not exhaustive. They are given subject to modifications having been made since they were put online.

4 – Contractual limitations on technical data.

The website uses JavaScript technology.

The website cannot be held responsible for material damage related to the use of the site. In addition, the user of the site agrees to access the site using recent equipment, not containing viruses and with a latest generation browser updated.

The site is hosted by a service provider on European Union territory in accordance with the provisions of the General Data Protection Regulations (RGPD: No. 2016-679).

The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible durations, in particular for the purposes of maintenance, improvement of its infrastructures, failure of its infrastructures or if the Services and Services generate a traffic deemed unnatural.

TECHNI-PHARMA and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephony equipment linked in particular to network congestion preventing access to the server.

5 – Intellectual property and counterfeits.

TECHNI-PHARMA is a trademark registered by TECHNI-PHARMA with the National Institute of Industrial Property (INPI).

The various brands mentioned or logos displayed belong to their respective owners.

For the rest, is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular the texts, images, graphics, logos, videos, icons and sounds.

Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written authorization of:

Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

6 – Limitation of Liability.

TECHNI-PHARMA acts as the publisher of the site and is responsible for the quality and veracity of the Content published.

TECHNI-PHARMA cannot be held liable for direct or indirect damage caused to the user’s equipment, when accessing the website, and resulting either from the use of equipment not meeting the specifications indicated in point 4, either the appearance of a bug or an incompatibility.

TECHNI-PHARMA cannot also be held liable for consequential damages (such as loss of market or loss of opportunity) resulting from the use of the site.

An interactive space (possibility to ask questions in the contact space) is available to users. TECHNI-PHARMA reserves the right to delete, without prior notice, any content posted in this space that would contravene the legislation applicable in France, in particular the provisions relating to data protection. Where applicable, TECHNI-PHARMA also reserves the right to question the user’s civil and/or criminal liability, particularly in the event of a racist, abusive, defamatory or pornographic message, regardless of the medium used. (text, photography, etc.).

7 – Management of personal data.

The Client is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Regulations on Data Protection (RGPD: n° 2016-679).

7.1 – Persons responsible for collecting personal data

For Personal Data collected as part of the User’s browsing on the Site, the person responsible for processing Personal Data is: TECHNI-PHARMA, represented by Hoa NGO TRONG, its legal representative.

As responsible for processing the data it collects, TECHNI-PHARMA undertakes to comply with the framework of the legal provisions in force. It is his responsibility in particular to establish the purposes of his data processing, to provide his prospects and customers, from the collection of their consent, with complete information on the processing of their personal data and to maintain a register of processing in accordance with to reality.

Whenever TECHNI-PHARMA processes Personal Data, TECHNI-PHARMA takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which TECHNI-PHARMA processes them.

7.2 – Purpose of the data collected

TECHNI-PHARMA may process all or part of the data:

  • to allow navigation on the Site and the management and traceability of the services ordered by the user: connection and use data for the Site, invoicing, order history, etc.
  • to prevent and fight against computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed)
  • to improve navigation on the Site: connection and usage data
  • to conduct optional satisfaction surveys on
  • to carry out communication campaigns (sms, email): telephone number, email address

TECHNI-PHARMA does not market your personal data which is therefore only used out of necessity or for statistical and analysis purposes.

7.3 – Right of access, rectification and opposition

In accordance with the European regulations in force, Users of have the following rights:

  • right of access (article 15 GDPR) and rectification (article 16 GDPR), updating, completeness of User data, right to block or erase personal User data (article 17 GDPR) , when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or storage is prohibited
  • right to withdraw consent at any time (article 13-2c GDPR)
  • right to limit the processing of User data (Article 18 GDPR)
  • right of opposition to the processing of User data (article 21 GDPR)
  • right to the portability of data that Users have provided, when this data is subject to automated processing based on their consent or on a contract (article 20 GDPR)
  • right to define the fate of the data of the Users after their death and to choose to whom will have to communicate (or not) this data to a third party that they will have previously designated

As soon as TECHNI-PHARMA becomes aware of the death of a User and in the absence of instructions from them, undertakes to destroy their data, unless their conservation proves necessary for evidential purposes or to meet a legal obligation.

If the User wishes to know how TECHNI-PHARMA uses his Personal Data, ask to rectify it or object to its processing, the User may contact TECHNI-PHARMA in writing at the following address:

TECHNI-PHARMA – DPO, Hoa NGO TRONG, 7, rue de l’Industrie 98000 Monaco.

In this case, the User must indicate the Personal Data that he would like TECHNI-PHARMA to correct, update or delete, by identifying himself precisely with a copy of an identity document (identity card or passport ).

Requests for correction and deletion of Personal Data will be subject to the obligations imposed on TECHNI-PHARMA by law, in particular with regard to the conservation or archiving of documents. Finally, Users of can file a complaint with the supervisory authorities, and in particular the CNIL ( and the CCIN (https ://

7.4 – Non-communication of personal data

TECHNI-PHARMA is prohibited from processing, hosting or transferring the Information collected on its Clients to a country located outside the European Union or recognized as “unsuitable” by the European Commission without informing the client in advance. However, TECHNI-PHARMA remains free to choose its technical and commercial subcontractors on the condition that they present sufficient guarantees with regard to the requirements of the General Regulations on Data Protection (RGPD: n° 2016-679).

TECHNI-PHARMA undertakes to take all the necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Client’s Information is brought to the attention of TECHNI-PHARMA, the latter must inform the Client as soon as possible and inform them of the corrective measures taken. Furthermore, TECHNI-PHARMA does not collect any “sensitive data”.

The User’s Personal Data may be processed by TECHNI-PHARMA subsidiaries and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.

Within the limits of their respective powers and for the purposes mentioned above, the main people likely to have access to the data of TECHNI-PHARMA Users are our customer service agents.

7.5 – Types of data collected

Regarding users of the site, we collect the following data which is essential for the operation of the service, and which will be kept for a maximum period of 3 years after the end of the contractual relationship:

Surname, first name, date of birth, postal address, email, telephone and other information according to the needs expressed.

TECHNI-PHARMA also collects information that improves the user experience and offers contextualized advice:

Statistics via Google Analytics: These data are kept for a maximum period of 5 years after the end of the contractual relationship.

8 – Incident notification

No matter how hard you try, no method of transmission over the Internet, and no method of electronic storage, is completely secure. We cannot therefore guarantee absolute security.

If we become aware of a security breach, we will notify affected users so that they can take appropriate action. In the event of an incident notification, we will comply with our legal obligations, whether at national or European level. We are committed to fully informing our clients of all matters relating to the security of their account and to providing them with all the information necessary to help them comply with their own regulatory reporting obligations.

No personal information of the user of the site is published without the knowledge of the user, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the assumption of the redemption of and its rights would allow the transmission of said information to the prospective purchaser who would in turn be bound by the same obligation to store and modify data with respect to vis of the user of the site

9 – Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.

When processing Personal Data, TECHNI-PHARMA takes all reasonable measures to protect it against any loss, misuse, unauthorized access, disclosure, alteration or destruction. 

10 – Hypertext links “cookies” and internet beacons (“tags”)

The site contains a certain number of hypertext links to other sites, set up with the authorization of TECHNI-PHARMA. However, TECHNI-PHARMA does not have the possibility of verifying the content of the sites thus visited, and therefore assumes no liability in this regard.

Unless you decide to disable cookies, you agree that the site can use them. You can deactivate these cookies at any time and free of charge using the deactivation options offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.

10.1 – “COOKIES”

A “cookie” is a small information file sent to the User’s browser and saved on the User’s terminal (eg computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet access provider, the User’s operating system, as well as the date and time of access. Cookies do not in any way risk damaging the User’s terminal.

TECHNI-PHARMA is likely to process the User’s information concerning his visit to the Site, such as the pages consulted, the searches carried out. This information allows TECHNI-PHARMA to improve the content of the Site, and the navigation of the User.

Cookies facilitating navigation and/or the provision of the services offered by the Site, the User can configure his browser to allow him to decide whether or not he wishes to accept them so that Cookies are saved in the terminal or, on the contrary, that they are rejected, either systematically or according to their sender. The User can also configure his browser software so that the acceptance or refusal of Cookies is offered to him from time to time, before a Cookie is likely to be saved in his terminal. TECHNI-PHARMA informs the User that, in this case, the functions of its navigation software may not all be available.

If the User refuses the registration of Cookies in his terminal or his browser, or if the User deletes those which are registered there, the User is informed that his navigation and his experience on the Site may be limited. This could also be the case when TECHNI-PHARMA or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.

If necessary, TECHNI-PHARMA declines all responsibility for the consequences linked to the degraded functioning of the Site and the services possibly offered by TECHNI-PHARMA, resulting (i) from the refusal of Cookies by the User (ii) from the impossibility for TECHNI -PHARMA to record or consult the Cookies necessary for their operation due to the choice of the User. For the management of Cookies and User choices, the configuration of each browser is different. It is described in the help menu of the browser, which will allow you to know how the User can modify his wishes in terms of Cookies.

At any time, the User can choose to express and modify his wishes in terms of Cookies. TECHNI-PHARMA may also use the services of external service providers to help it collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, LinkedIn and Google Plus appearing on the Site and if the User has accepted the deposit of cookies by continuing to browse the website, Twitter, Facebook, LinkedIn and Google Plus may also place cookies on your devices (computer, tablet, mobile phone).

These types of cookies are only placed on your terminals if you consent to them, by continuing to browse the Website or the mobile application of At any time, the User may nevertheless revoke his consent to depositing this type of cookie.

10.2 – INTERNET TAGS may occasionally employ Internet beacons (also known as “tags”, or action tags, one-pixel GIFs, transparent GIFs, invisible GIFs and one-to-one GIFs) and deploy them by intermediary of a partner specializing in web analysis likely to be located (and therefore to store the corresponding information, including the IP address of the User) in a foreign country.

These tags are placed both in online advertisements allowing Internet users to access the Site, and on the various pages of the Site.

This technology allows TECHNI-PHARMA to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

The external service provider may collect information on visitors to the Site and other Internet sites using these beacons, compile reports on Site activity for TECHNI-PHARMA, and provide other services relating to the use of it and the Internet.

11 – Applicable law and attribution of jurisdiction.

Any dispute in connection with the use of the site is subject to Monegasque law.

Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Monaco.